Privacy Policy
 

Effective Date: 1 January 2025

At PrismiQ labs ("we," "us," or "our"), we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.prismiqlabs.com, or use our services. It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following information:

a. Personal Data Provided by You

• Name, email address, phone number, job title, and organization when you contact us or register for our services.
• Payment information if you purchase services.

b. Automatically Collected Data

• IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

c. Third-Party Data

• Data from partners or publicly available sources to supplement our records.

2. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services.
• Respond to inquiries and provide customer support.
• Send administrative or promotional communications.
• Comply with legal obligations or enforce our terms of service.

3. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes.
• Contract: To perform a contract with you or take pre-contractual steps at your request.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: To pursue our legitimate business interests, provided your rights do not override these interests.

4. Sharing Your Information

We may share your data with:

• Service Providers: To assist in service delivery (e.g., hosting, payment processing).
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or transfer of assets.

5. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal exceptions.
• Restriction: Request restriction of data processing under certain circumstances.
• Data Portability: Receive your data in a structured, commonly used format.
• Objection: Object to data processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at info@prismiqlabs.com.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no system can guarantee complete security.

8. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect it, such as standard contractual clauses or equivalent legal mechanisms.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy: https://www.prismiqlabs.com/cookie-policy/.

10. Data Controller
 

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the Data Controller responsible for your personal data is: Advit Nath, Email: info@bluebridgeglobal.com, Address: Rome, Italy.

If you have any questions or concerns regarding the processing of your personal data, please contact the Data Controller using the details provided above.

11. Third-Party Links

Our websites may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies when visiting those sites.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the effective date.

13. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• Email:info@prismiqlabs.com 
• Address: Rome, Italy

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.